NDIS Supports For Mental Health And Recovery
HWSS provides trauma-informed NDIS care across Melbourne. We look beyond the diagnosis to understand your daily life, offering consistent, practical guidance that helps you reclaim your independence.
Our Services
At HWSS, we meet you exactly where you are. We understand that recovery is a personal process that requires a mix of practical tools and therapeutic heart. Our services are built to be flexible, shifting as your confidence grows and your goals evolve. From foundational stability to long-term empowerment, we provide the consistent, reliable support you need to thrive.
1:1 NDIS Support
One-to-one support for people with psychosocial disability, focused on daily life, wellbeing, and working toward personal goals through Core and Capacity Building supports.
1:1 NDIS Therapeutic Support
Therapeutic supports delivered by mental health social workers, psychologists, occupational therapists, nurses, and support workers, tailored to individual mental health and recovery needs.
NDIS Group Programs & Retreats
Professionally facilitated group programs in Melbourne and retreats in regional Victoria, focused on connection, wellbeing, and shared experiences in supportive environments.
NDIS Recovery Coaching
Recovery Coaching for people with psychosocial disability, supporting recovery goals through structured, ongoing support delivered by qualified and experienced coaches.
Shared Experiences, New Horizons
Finding a supportive community can be the turning point in any recovery journey. Our programs and retreats are built around the idea that trying new things - like exploring a local market or practicing mindfulness in nature - is better when done together. These experiences focus on creating lasting friendships and building the practical confidence you need to navigate life with more ease.
Professional Expertise With A Personal Touch
Experience has taught us that no two recovery journeys are the same. We are a family-led team of mental health professionals who transitioned from advocacy and education into NDIS support to provide a more meaningful, flexible service. Because our founders are directly involved in the daily work, you receive the benefit of years of specialised experience delivered with the warmth and stability of a small, dedicated team.
Working at HWSS
HWSS looks for professionals who value thoughtful mental health practice, consistency, and working closely with people over time.
How do I get started?
Getting started usually begins with our referral form, which gives us some basic context about your situation and what you’re looking for. From there, we make contact to talk things through properly. This first conversation isn’t about locking anything in — it’s a chance to understand what’s happening, what support is already in place, and whether HHWSS is the right fit.
What happens after I submit a referral?
After reviewing the referral, we’ll get in touch to have a proper conversation. This may involve clarifying your NDIS plan, talking through current supports, and understanding what’s working and what isn’t. We take the time to answer questions and explain next steps clearly, rather than rushing into changes or decisions.
What if my needs change over time?
Needs change often, and that’s expected. As things shift — whether gradually or suddenly — we stay involved and talk through what needs adjusting. Changes are made with discussion and explanation, so you understand what’s happening and why, rather than feeling like things are being changed around you.
Can I still use other providers?
Yes. You can work with other providers at any time. Some people choose to keep certain supports separate, while others prefer to have things more connected. We respect those choices and focus on working alongside whatever mix of services feels right for you.
Let's Start a Conversation
If you’re exploring mental health supports under the NDIS, we’re happy to talk things through and see whether HWSS is the right fit.